Uber Launches Advisory Council to Address Drivers’ Concerns in India

Uber on Wednesday introduced the launch of its first Nationwide Driver Advisory Council which is able to facilitate a two-way dialogue between the ride-hailing firm and drivers to handle vital points and enhance their platform expertise.

The initiative will convey drivers’ voice to the desk via an unbiased board monitored discussion board. The Nationwide Driver Advisory Council (DAC) held its inaugural assembly in Gurugram.

To be a part of the council, 35-plus drivers have been chosen from six metros via a three-part course of run by an unbiased evaluation board, Uber stated in an announcement.

These drivers work throughout a spread of product choices accessible on Uber, together with automobiles, auto-rickshaws, and motorbikes, and characterize the pursuits of tens of 1000’s of drivers on the platform.

“Uber today announced the launch of its first National Driver Advisory Council with its inaugural national meeting held in Gurugram,” the corporate stated.

For the maiden assembly, the advisory council took up a variety of points for dialogue with a particular concentrate on driver earnings and assist, “an area Uber is committed to making improvements in”, the assertion added.

The DAC has a third-party evaluation board led by Aapti Institute, a Bengaluru-based think-tank, to present unbiased oversight on the council’s work.

From serving to construct the DAC to moderating discussions, surfacing actionable insights to follow-ups, the board will assist anchor the initiative.

Each few months, the drivers who’re a part of the council would meet the Uber India management group to share suggestions, counsel concepts and talk about points that affect them.

“The Driver Advisory Council is our earnest attempt to listen directly to drivers and stay 100 percent focused on their needs,” Prabhjeet Singh, President of Uber India, and South Asia, stated.

Be it constructing the product, establishing processes, or choosing the proper partnerships — the direct suggestions, actionable insights, and deeper engagement will assist drive outcomes useful for all, Singh added.

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