WhatsApp banned 14.26 lakh Indian accounts in February primarily based on complaints acquired from customers by way of grievances channel and thru its personal mechanism to stop and detect violations, in accordance with a month-to-month report printed by the messaging platform.
As many as 335 grievance stories have been acquired and 21 accounts have been “actioned” between February 1 and February 28. Out of the overall stories acquired, 194 pertained to ban enchantment whereas others have been in the classes of account help, product help and security, amongst others.
“We respond to all grievances received except in cases where a grievance is deemed to be a duplicate of a previous ticket. An account is ‘actioned’ when an account is banned or a previously banned account is restored, as a result of a complaint,” the report launched on Friday mentioned.
In keeping with the report, 14.26 lakh Indian accounts have been banned by WhatsApp in February. An Indian account is recognized by way of a +91 cellphone quantity.
“This user-safety report contains details of the user complaints received and the corresponding action taken by WhatsApp as well as WhatsApp’s own preventive actions to combat abuse on our platform. As captured in the latest monthly report, WhatsApp banned over 1.4 million accounts in the month of February,” WhatsApp spokesperson mentioned in an e-mail.
Over time, WhatsApp has constantly invested in Synthetic Intelligence and different state-of-the-art expertise, information scientists and specialists, and processes, in order to maintain customers secure on the platform, the spokesperson added.